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PAYMENT

You can pay securely via iDeal, Paypal or by credit card.

PRICES

Prices include 9% or 21% Dutch VAT depending on te product.

SHIPPING

We try to ship your order (if in stock) within two workdays. In case a product is not in stock, please send an email to mail@nienkehoogvliet.nl for the expected delivery date.

We will send your purchase with a Track and Trace code and make sure it is packaged securely. We are not responsible for adresses that were filled incorrectly. We are not responsible for lost packages.

RETURNS

If for any reason you are not satisfied with your product, you may return it within 14 days of receipt. We will then refund your purchase amount. Please note that you will have to pay for the costs of returning the product to us.

You may return the product in its original state – without damage- to the address listed below. Please make sure you include your name and your IBAN bank account number. Once we have received your return in good condition, we will refund your purchase amount by bank transfer.

PRIVACY

We respect the privacy of our customers. Therefore your personal data will be treated as strictly confidential. We will only use this information to process your order as efficiently and effectively as possible. Under no circumstances will we share your personal information with third parties.

CUSTOMS

We are not responsible for any additional charges that may come with Customs, since this might differ country to country. If a returned item is shipped international, please clearly mark the package ‘RETURNED GOODS’, to avoid any Customs charges.

DISPUTES

Only Dutch law applies on contracts (with these terms and conditions) between Studio Nienke Hoogvliet and the customer. Even if the customer doesn’t live in the Netherlands.

BUSINESS INFORMATION

Address:

Please use this address to return any packages

Studio Nienke Hoogvliet

Goudenregenstraat 254

2565GE Den Haag

The Netherlands

Phone: +31 6 46 20 22 24

E-mail: mail@nienkehoogvliet.nl

KVK nr.: 54777941

BTW nr.: NL0672729387B01